Frequently asked questions
What is Device as a Service and how does it work?
Device as a Service (DaaS) is a subscription-based model where businesses lease physical devices—such as laptops, desktops, and smartphones—instead of purchasing devices outright. This service model includes device procurement, configuration, deployment, modern device management, and full device lifecycle management for a predictable monthly fee. It offers a cost-effective way to access the latest technology while reducing upfront capital investment.
What are the key benefits of adopting a Device as a Service solution?
Key benefits of DaaS include:
- Cost efficiency through a fixed monthly fee
- Access to the latest devices and automatic upgrades
- Reduced workload for IT teams with fully managed services
- Quicker device deployment and minimal downtime
- Complete lifecycle management and environmentally responsible recycling
This subscription-based model enables businesses to optimise operations while staying current with modern devices and software.
How does Device as a Service improve IT operations?
Modern device management supports IT teams by enabling remote monitoring, device health tracking, and operating system updates. It helps with managing devices across locations, improves security compliance, and supports collaboration tools. With streamlined control, businesses can improve efficiency and reduce the time spent on manual hardware management.
How is the DaaS model different from buying hardware outright?
The DaaS model allows customers to pay a recurring fee rather than making a large upfront investment. This approach includes physical hardware, software, and support services in one predictable cost. Unlike purchasing devices outright, the DaaS solution covers the entire lifecycle—helping businesses avoid hidden costs, access pre-configured devices, and maintain a flexible, modern fleet.
How does DaaS support a mobile workforce?
DaaS is ideal for enabling businesses with a mobile or remote workforce. Devices arrive ready to use—preloaded with collaboration tools, Microsoft services, and security configurations. Remote management allows IT teams to support staff across locations, minimise downtime, and deliver a seamless experience that keeps employees productive from anywhere.
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