Who we are:
Canon Business Services ANZ (CBS) is a
technology solutions partner for ambitious organisations. We help clients move past roadblocks such as legacy systems or lack of skills, and seize opportunities by adopting a solutionist mindset. We look deeper, ask the right questions, and shape smart solutions that deliver real outcomes. Our partnership approach empowers organisations to act with confidence, move faster, and achieve what matters most.
Our Purpose:
Our purpose is to provide technology solutions that free up clients to move forward faster and smarter, with confidence.
Core Values & Culture:
- Solutionist Mindset: We solve, not just sell—always starting with curiosity and a focus on outcomes.
- Partnership and Care: We work alongside clients—listening, planning, and delivering with care and expertise.
- Integrity: We act with transparency and reliability, always focused on real results.
- Agility: We help clients adapt and move quickly in a changing world.
Key Facts & Credentials
Founded: CBS is the merger of capability and services from 3 organisations, Harbour IT, Converga and Satalyst, with over 50 years of cumulative industry experience. Rebranded under the Canon Group of companies in 2022, we’ve grown into a single team with deep experience across every layer of technology. This breadth lets us manage entire IT environments.
Size & Reach:
- We have offices across Australia, New Zealand and Philippines, with over 1700 staff.
- We service over 15 industries with a specialisation in Financial Services, Healthcare, Not-for-Profit, Government, and Manufacturing.
Certifications & Accreditations:
- Microsoft Solutions Partner with multiple designations and specialisations
- Compliance expertise: APRA CPS234, ASD ISM, ISO27001, NIST, PCI-DSS, SOC 2, and more.
Clients & Partnerships:
- 40+ client-approved case studies
- Customer satisfaction: 95%
- Industry leading NPS score: +78 (industry benchmark +55)
- Strategic partnerships with Microsoft and leading global vendors including Pure Storage, Palo Alto Networks, HPE and more.
Products & Services
What We Offer:
CBS provides full-service technology solutions across the entire business operation, including:
- Cloud and modern Managed IT Services
- Cybersecurity and Security Managed Services including SOC
- Data, AI and Application Modernisation
- Business Process Outsourcing (BPO) and consulting services
- Free assessments and discovery workshops with in-house experts.
Why Choose CBS:
Evolving your business is essential. But internal complexity, capability, and capacity, can hold you back from getting ahead. We help you make the right choices across people, process & technology so you can move ahead with confidence. Starting with strategic questions to get to the core of your challenge or opportunity, we then design, build and run smart solutions that deliver real business results.
With our breadth of capability, you can rely on one partner for smarter solutions. Our solutionist mindset ensures you solve what really matters for your business. And with our truly care approach, you gain the confidence to move your business forward.