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What’s your key business focus for transformation right now?

We work with you to identify your greatest needs and propose a business process automation solution to solve them. Are you challenged by customer experience, improving efficiency, ensuring accuracy, driving business intelligence or scaling your processes? Let’s work out what your business needs to get into a steady rhythm.

Business process automation is key to modern workplace success. It helps you secure business continuity with automated processes that require less oversight. It reduces manual processing errors by automating legacy systems and freeing your people to focus on higher-value tasks. You get greater compliance, efficiency, control and visibility with lower investment and higher returns in shorter times.

Business Process Automation overview banner
Business Process Automation overview banner

Combine people, process and technology to automate 4 key functions.

There are four key areas where business process automation can make all the difference to your growth and performance–automating your customer interactions, operations and IT, finance, and administration and shared services.


Get these right and you’ll streamline your business to be more agile and adaptable to industry changes. The secret is, they don’t have to take up your time or cost you the earth–outsource them to increase reliability and business continuity.

Our Business Process Automation Services

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Fast track your journey to digital transformation and improve performance and efficiency throughout your business with the Automation Accelerator Workshop

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How we help:

The power of business process automation.

Automate highly repetitive tasks, increase operational productivity, enhance customer experience, and refocus your staff to drive profit.

Purpose-built solutions.

We work with you to understand your business needs and create a seamless automation process that unleashes business growth.

Expert support.

You don’t have to be an expert in automation or processes to get the best performing solution. Our experts work closely with you all the way, supporting you at every step.

Data access and security.

Enjoy greater data accuracy, security and access from anywhere at any time. Easily find hidden value and insights in your data to make more informed business decisions.

Compliance.

We provide the peace of mind knowing you have almost 100% accuracy and reliability across your data and processes, with an easily accessible audit trail for compliance.

Trust is key.

We’re backed by one of the world’s most recognised global brands. We pride ourselves on our continually high 95% customer satisfaction score and 57 Net Promoter Score (NPS), valuing every customer as a long-term partnership.

“Amending payment is an extensive process as it requires changes to several elements in the contract. Canon Business Services ANZ has enabled us to automate a complicated 45-minute manual task, saving time and hassle. The robot amends scheduled payments for the customer and ensures the customer is contacted appropriately based on the new payment schedule. Based on this schedule, we’re taking our learnings from this robot and applying it to other cash allocation processes.”

Matt Devine, CFO, Allied Credit

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Delivered by experts. Trusted by industry leaders.

Automate routine tasks and increase productivity. Refocus your staff to drive profit. Enjoy greater accuracy and security, and find deeper insights in your data for better decision-making.

Tools for transformation.

We’ll help you identify which solutions will transform your tedious, manually intensive processes into agile and scalable automations that foster high performance, efficiency and continuity.

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Expert knowledge.

You don’t have to be a rocket scientist to get the tools and technology your business needs to shine. Our experts support you from business case development to solution implementation and beyond. Enjoy a comprehensive managed services model under one vendor for all your people, processes and technology.

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Efficient process management.

Reduce time spent on consuming admin tasks and manual processes. Personalise staff and customer experiences. Shift your focus to activities with real business impact.

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Tools for transformation.

We’ll help you identify which solutions will transform your tedious, manually intensive processes into agile and scalable automations that foster high performance, efficiency and continuity.

1/3

Expert knowledge.

You don’t have to be a rocket scientist to get the tools and technology your business needs to shine. Our experts support you from business case development to solution implementation and beyond. Enjoy a comprehensive managed services model under one vendor for all your people, processes and technology.

2/3

Efficient process management.

Reduce time spent on consuming admin tasks and manual processes. Personalise staff and customer experiences. Shift your focus to activities with real business impact.

3/3

Freedom to focus on your core business.

Tried and tested.
Get access to our deep knowledge and experience across multiple industries. We understand the challenges you face and can alert you to others you might not have considered yet. With deep experience in ANZ and backed by a global enterprise, our business process automation solutions will meet your needs and go beyond what you thought possible.


Focus on what matters most.
When your back-office processes run smoothly, your people are free to focus on growing your business and serving your customers. Less time spent on running manual processes means more time to grow your business and its capabilities. Your staff can finally break free from chasing and correcting manual errors and get back to driving profit.


The future of business.
Business automation is currently experiencing a 48% rise in market growth across ANZ due to the increased demand for secure and reliable processes that are resistant to cyber-attacks. Business process automation is the future. Start laying the groundwork now so your business can thrive— no matter what the future landscape brings.

Business Process Automation Examples

Application processing

The processing of all types of forms and or applications can be simplified with business process automation. In the case of automation, RPA makes it possible to gather documents from different systems, interpret the data gathered, make decisions using customised calculations and algorithms, and update customer records as needed.

Accounts payable (AP)

Capture invoice data, match captured data (including multiple line items), and pair invoices with outstanding POs automatically. Workflows can be reviewed, modified, and approved easily, speeding up your AP processing, reducing your overhead, minimising errors, and improving compliance. All this can be achieved without the need for costly ERP system changes.

Customer renewals

Processing customer renewals manually is no longer necessary when business process automation is brought into the picture. Automation can be used to determine which customers are nearing their renewal date, trigger timely messaging delivery, and even update customer records as renewals are processed.

Certifications

Our fully certified solutions help ensure your business meets all its regulatory requirements.

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