Business Process Automation Solutions New Zealand

Business Process Automation (BPA) and Robotic Process Automation (RPA) differ in their scope and approach. BPA focuses on automating entire business processes, often involving multiple tasks and human interactions. It aims to create a holistic approach to streamline operations, reduce costs, and provide real-time insights. 

For example, BPA handles complex multi-step workflows like transferring files, generating complex reports, or extracting data from unstructured sources and automating them from one central location. RPA, on the other hand, is more task-specific, using software robots to mimic human actions in repetitive, rule-based tasks like data entry. 

While both aim to improve efficiency and reduce costs, BPA is broader and plays a central role in digital transformation.

Your business may benefit from process automation if you want to reduce costs, improve employee satisfaction, and streamline your operations. 

BPA solutions can automate back-office tasks, such as processing purchase orders and managing data entry, allowing your team to focus on more important tasks. It also provides real-time insights into your processes, helping you make informed decisions and maintain a consistent standard of performance. 

Additionally, BPA can standardize the customer experience, provides an audit trail for transactions, and empowers your staff to step away from repetitive, slow, error-prone manual tasks.

The time it takes to start Business Process Automation can vary depending on the complexity of your processes and the BPA solution you choose. Simple processes can be automated relatively quickly, often within a few weeks. 

More complex processes may take a few months to implement effectively. Working with a partner that can provide BPA as a service will often accelerate time to market, as they have already made investments in skills and technology. 

The key to BPA is getting it right, even if that takes a little longer. Automating a broken or weak process doesn’t ultimately help businesses succeed; first, the process must be strong, and only then is it time to automate.

The top processes to start automating for your business often include repetitive, time-consuming tasks that can benefit from automation. 

These may involve data entry, invoice processing, employee onboarding, and purchase order approvals. Many organisations also start with processes such as financial reconciliations and reporting, as well as customer support. 

By automating these processes, you can reduce manual labor, enhance accuracy, and streamline operations, ultimately saving time and reducing costs while maintaining a consistent standard of performance.