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Get right-fit Cloud today.

Get the best out of the Cloud with Azure Managed Services that improve cost control, flexibility, and performance. Maximise value with service tiers to suit your budget and needs, whether you need help moving to the Cloud or with ongoing operation and management.

We can reduce the administrative burden and cost of Azure Managed Services and ensure the health and stability of your integrated solution. Get timely support and fixes with a predictable monthly operating payment, so you can avoid expensive one-off escalations and budget better.

Support you can’t get by going direct, from Microsoft Azure.

Our advanced operational framework delivers round-the-clock support, expert advice, governance and security—vital help you can’t get by buying Azure directly from Microsoft.


Aligned with our Microsoft Cloud practice, our highly skilled and certified Cloud team ensures your Cloud service is aligns with your business strategy and delivers value. Get added peace of mind knowing we’ll support you with technical expertise across the full Cloud managed services spectrum, including Cloud adoption, strategy and operations.

Leverage the most from your Cloud with Azure Managed Services.

Cost control and discounts.

We use our breadth of knowledge, experience and toolsets to deliver proactive advice and assistance to optimise your consumption, costs, and goals across the Cloud landscape. You may also be eligible for further discounts through our Tier 1 CSP program based on your usage, consumption, and solution design.

Strategic account management.

We invoice for consumption monthly within your subscription, providing you with greater visibility and usage understanding. All our CSP customers are assigned a Cloud architecture expert who works closely with your account manager to ensure your Cloud solutions align with your strategic business outcomes.

One vendor.

Instead of contacting multiple vendors or providers for support, Canon Business Services ANZ (CBS) becomes your centralised support partner for the entire Microsoft Cloud ecosystem. As a Microsoft Tier 1 Partner with Premier Support from Microsoft, we’ll broker all your Azure and Microsoft Online product support requirements with your exact business needs in mind.

Speed. Agility. Expertise.

Leverage our Cloud engineers’ expertise to deploy your Managed Services solution to better align with your organisational objectives, Microsoft reference architectures, Cloud Adoption Frameworks, best practices and industry standards.

Tooling and systems.

Get added support by leveraging our tooling systems, including advanced in-house monitoring tools, Azure Lighthouse, automated Cloud technical documentation, and our Cloud Management Platform (CMP) for those who want a centralised management portal across a true Hybrid Cloud landscape.

Governance and compliance.

We’re committed to information security, governance, and compliance. We’re also fully accredited in the ISMS framework, Information Security Policy, System Acquisition and Development Policy, Asset Management Policy, Business Continuity and Disaster Recovery plans, and APRA-aligned.

We help you get the Cloud solution that’s perfect for your needs with 24/7, 365 days a year support, advice and cost efficiencies delivered by Azure experts. Experience the extra benefits of working with one Microsoft vendor across all your Cloud requirements and realise the full potential of your Cloud investment.

Delivered by experts. Trusted by industry leaders.

Always-on, amazing support.

Get 24/7 support when you need it. Tap into our team of Azure-certified engineers with a 95% customer satisfaction rating. We cover everything from strategy and design to migration, identify management, security, connectivity, cost optimisation, reporting and monitoring.

Microsoft Tier-1 Cloud Solutions Provider (CSP).

We take you beyond the transaction to provide support for your business growth. Buying Microsoft Cloud services directly from CBS means access to, advice, and free access to Microsoft Premier Support and its 8,000+ Microsoft engineers.

Gold-Certified Microsoft Cloud Provider.

We’re a Qualified Multitenant Hoster (QMTH) authorised by Microsoft to host Windows virtual machines on dedicated or multi-tenant hardware. Authorised to host Office 365 ProPlus (including E3 and E5), Project Online Professional, and Visio Pro for Office 365 subscriptions.

Microsoft Solutions Partner Specialist.

We’re proud to be a Solutions Partner Specialist, the highest benchmark any Microsoft Partner can attain. We’ve met a set of criteria, which proves our extensive technical capabilities, passed a third-party audit, and delivered outcomes that help our customers succeed and grow.

Microsoft Solutions Partner Specialist.

Our packaged managed services can offer 24x7 monitoring and support across your Azure and M365 environments, which covers patching, updates, identify management, health reports, advanced threat analytics, anti-virus, performance, and cost optimisation.

Flexible pricing and services model.

Choose services and pricing that works for you. We offer a catalogue of Azure and M365 services to support your business needs across a bronze, silver, and gold-tiered pricing model for predictable monthly operating expenses.

How can my business benefit from Azure Managed Services?

Azure Managed Services are a great way to save time and money on your Azure Cloud infrastructure. Azure’s comprehensive set of services can be difficult to manage on your own. By outsourcing management of your infrastructure to a third-party provider you can reduce the number of Azure resources you need to provision and manage, saving you more. In addition, Azure Managed Services providers can help you optimise your Azure infrastructure for performance and cost. 

How can CBS help me plan, prepare, and manage my Azure Managed Services deployment?

As a Microsoft Teir 1 CSP, we can help you plan, prepare, and manage your Azure Managed Services deployment in several ways. First, we can help you assess your Azure cloud readiness, recommend a deployment approach and Azure services that fit your business needs, and provide guidance on how to get started. We can also help you create and implement an Azure management strategy, including establishing Azure service governance, creating Azure Resource Manager templates, deploying Azure Automation and monitoring solutions, and more. Ask us to deliver ongoing support to help you troubleshoot issues, optimise your Azure deployment, and keep your Azure environment running smoothly. Whether you're just getting started with Azure or looking to maximise the value of your investment, working with CBS can help you achieve your goals.

Get in touch

Access our team of skilled Cloud experts on demand today—we’re here when you need us.

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“Proactiveness and insight responsiveness is key to manage our customers' Azure environments.” Sam Badr, Head of Infrastructure Support, Canon Business Services ANZ

Case Study
Case Study
Healthcare Digitisation IT Infrastructure Management Private Cloud IT Help Desk Azure Managed Services IT professional services Infrastructure as a Service Digital Workplace Solutions

Case study: Scope diverts disaster during COVID-19 changed working conditions
Find out how CBS assisted Scope in analysing its IT environment, effectively upgrading its existing services to manage increasing user load for enhanced efficiency.
All Case Studies

Certifications

Our fully certified solutions help ensure your business meets all its regulatory requirements.

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Our Approach

We believe no business succeeds alone–and that every organisation should focus on its core business and outsource the rest.


That’s why we take the time to really understand your business goals and find the right-fit solution to keep you agile, resilient and thriving. Then we put the industry’s best to work on the challenges you want to solve.


Stay one step ahead with the right technology, process, automation and talent to keep you moving forward at all times.

Our Approach

Industries we help

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Financial Services
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Healthcare
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Manufacturing
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Professional Services
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Government
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Education
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Retail and Wholesale
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Financial Services
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Healthcare
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Manufacturing
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Professional Services
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Government
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Education
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Retail and Wholesale

Other IT Managed services offerings

We deliver a range of IT Managed services to help you achieve more. Tailor a solution to meet your exact needs and start optimising your operations today.

IT HELP DESK
IT INFRASTRUCTURE MANAGEMENT
DISASTER RECOVERY
DATA BACKUP
NETWORK MANAGED SERVICES
MICROSOFT 365
AZURE MANAGED SERVICES
ALL SERVICES

Frequently asked questions

What are Azure Managed Services?

Azure Managed Services are provided by a Azure Managed Service Provider or MSP. Azure MSPs can offer complete Azure solutions that are fully managed and include Azure cloud services, Azure infrastructure, Azure support, and Azure tools. Azure MSPs help you get the most from Azure by providing expert knowledge and guidance on how to best use Azure services. They also provide ongoing support and monitoring of your Azure environments to ensure they’re always running smoothly. By working with an Azure MSP, businesses can focus on their core goals and leave management of their Azure environment to the experts.


Do I need a MSP to manage my Azure?

Engaging an Azure MSP can be a great way to supplement or replace your in-house Azure expertise. Azure Managed Services can help you with monitoring, backup and disaster recovery, migration, security, and more. It’s important you do your research when selecting an Azure MSP to ensure you’re working with a reputable and experienced provider, like CBS.

What should I look for when choosing an Azure MSP?

Not all Azure MSPs are created equal. It’s important you do your research when selecting an Azure MSP. First and foremost, you should ensure that the Azure MSP is certified by Microsoft. You should also inquire about the Azure MSP's pricing model, SLAs (Service Level Agreements), and their experience working with similar sized organisations and workloads.

What solutions do you offer to support evolving needs and changing business environments?

As a CBS Managed Services customer, you’ll enjoy a business-led approach to the support we provide. From the outset, we’re curious and questioning, uncovering your key business challenges to help define your IT needs. The cornerstone of our service model is an annual IT strategic review where we conduct a thorough review of your business goals, how they may have changed, and help pivot your IT roadmap to adjust the technology to keep you ahead of your competition.


Does CBS help optimise costs with custom plans?

Our pricing model is flexible and built to meet the needs of your business. We have a suite of bronze, silver, and gold packaged solutions that ensure clear and set monthly fees. Our proactive approach to delivering your managed services means we’re always looking at how to optimise your Azure or M365 environments, so you’re never spending money where you don’t need to.

Interesting Insights

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Hybrid Cloud Private Cloud Public Cloud Azure Managed Services Financial Services Healthcare Government

What is the cost of a Hybrid Cloud computing model?
What is the cost of a hybrid cloud computing model? If you’re frustrated by the high costs associated with the hybrid cloud environment, we can help.