The results: Reduced complexity of processing and enhanced efficiency
The CBS outsourced invoice processing solution lowered the demand on internal IT resources and reduced PlaceMakers’ full-time staff.
There has been significant improvement to accuracy and validation between CBS and the customer’s ERP system in Oracle, and the outsourced solution provided immediate operational cost savings with minimal CAPEX required.
Canon Business Services reporting allows monitoring of productivity and efficiency, including reporting on the time it takes to process an invoice. It also provides improved audit tracking and accountability through the use of history screen and management.
The CBS solution has lowered the demand on internal IT resources and reduced our PlaceMakers need for staff working on invoice processing full time. They also find that the ability to destroy the original invoices after three months has reduced their storage requirements enormously.