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Key Takeaways

15% stationery cost reduction in first year

Centralised ordering process

Ongoing discounts applied to products sourced

The Challenge: Canon Business Services was tasked with improving Simpson Grierson’s stationery consumption and processes, to deliver substantial cost savings.


Founded in 1887, Simpson Grierson is one of New Zealand’s leading commercial law firms and the largest by headcount, with offices in Auckland, Wellington and Christchurch.

Simpson Grierson’s stationery was largely unmanaged, with multiple weekly orders, no limitation on products ordered and no centralised ordering process. This resulted in high monthly spend, regular ordering outside of discounted top 100 items and significant time and courier cost managing


Canon Business Services looks after supplier sourcing and stock management

Canon Business Services (formerly Converga) proposed a fully managed stationery process that would utilise existing on-site service centre management, reduce the number of orders, and use more cost effective products. Canon Business Services also proposed to monitor and check stock, to minimise ‘stockpiling’ and re-distribute overflow stock.


The results: 92% of Simpson Grierson’s consumption was from discounted products.


Canon Business Services’ solution consolidated all orders into a single weekly stationery order, with all utility bays stocked within agreed products and thresholds, supported by centralised storage stock. With a single order and delivery weekly, Simpson Grierson saved significant courier costs.

Canon Business Services drove more compliance to the ‘top 100’ items, ensuring 92% of Simpson Grierson’s consumption was of heavily discounted products, which is the highest level of core range compliance in New Zealand, with other clients achieving 68% or less.

In the first year of implementation, stationery spend fell by 15%, and in the second year it dropped by a further 22%. This was achieved through high compliance to discounted items as well as consumption management through regular monitoring and re-distribution through a monthly ‘stationery amnesty’.


25+ years experience

95% customer satisfaction rate